Ninety Tabs and What They Cost

I spent three hours last Tuesday troubleshooting a “sluggish” workstation for a department head, only to find out he’d been running Chrome with enough open tabs to power a small data center. He was convinced he needed a RAM upgrade or some fancy registry tweak to fix the lag, but the reality was much simpler. […]

Sharing a Folder on a Home Network

I spent three hours last Tuesday watching a junior tech follow a forum thread that suggested disabling the Windows Firewall and messing with complex registry keys just to get a printer to show up on a local subnet. It’s the same old story: people searching for how to configure network sharing end up drowning in […]

Managing Paired Devices

I spent twenty minutes this morning staring at a spinning loading icon, trying to figure out why my headset wouldn’t handshake with my workstation, and it reminded me why I hate most tech forums. You search for “how to manage bluetooth devices” and you’re immediately buried under a mountain of useless advice, from downloading third-party […]

Why Office Work Feels Slow

I spent my morning looking at a forum thread where some kid was suggesting a massive batch of registry edits to “optimize” a standard Windows 11 workstation. It’s the same old story: people chasing ghosts and applying fixes that haven’t mattered since the Windows 7 era. Most of these “optimization guides” are just cargo culting—copying […]

Documentation Reviewed Twice a Year

I spent three hours last Tuesday trying to follow a “standard operating procedure” for a server migration, only to realize the guide was written by someone who hadn’t touched a live environment since the Windows XP days. It was a joke. Most people treat the concept of how to maintain documentation like it’s some sacred, […]

Tracking Software Renewals

I was sitting at my desk last Tuesday, staring at a bank statement that looked more like a list of digital tributes than actual expenses, when it hit me: I’ve spent seventeen years managing complex Windows fleets for a regional council, yet I still get tripped up by a simple SaaS billing cycle. Most of […]

Private Versus Public Network

I spent three hours last Tuesday chasing a ghost in our subnet, only to realize a workstation had defaulted to a Public profile because someone tripped over a cable in the server room. It’s the same old story: you go looking for answers on some tech forum, and instead of a solution, you find a […]

Rotation Only When There Is a Reason

I spent most of last Tuesday cleaning up the mess left behind by a “security best practice” that forced our department to change every single credential every ninety days. It’s the same old cargo cult nonsense: people blindly following outdated NIST guidelines or some frantic forum post from 2012 without actually understanding the friction they’re […]

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