I spent most of last Tuesday cleaning up a mess for a user who thought they’d scored a bargain on a grey-market activation key. They’d spent sixty quid on what they thought was a “pro” version, only to find out that once they upgraded their hardware, the whole thing was completely bricked. It’s the same […]

I spent most of yesterday afternoon cleaning out a drawer full of dusty, sticker-laden Windows XP COA envelopes, and it reminded me just how much nonsense is still floating around online. Most people are still out there frantically searching their junk folders for a 25-digit string of characters, convinced that if they lose that specific […]

I spent three hours last Tuesday on a call with a junior tech who was convinced he could bypass a volume activation error by running some obscure script he found on a random Reddit thread. It’s the same old story: people treat how Windows licensing works like it’s some dark magic ritual involving secret registry […]